Magento Support and Maintenance
Magento Support and Maintenance is important as a site down or malfunctioning or not accessible equals revenue loss.
Having your E-commerce site down not accessible or not functioning properly equals quickly in loss of sales and a decrease of customer satisfaction as they can become frustrated with your stores experience. We can help you avoid that by using our Magento Support & Maintenance Services and provide a hassle free experience for your customers and let you focus on the big ideas.
Support Services for Magento 1 or Magento 2 can include also Security Patches released by Magento via Tech Resources »
Proactive Support #
That means we will inform you as soon as there is a update available for your store so you don’t have to keep track of them.
Emergency Support #
If something went wrong with a deploy you did or a security patch you or your team applied we are here to help you get your store back to a functional state as fast as possible.
Maintenance #
Ongoing maintenance, troubleshooting for your technical issues are included.
Flexible Support #
We understand each store, be it Magento 1 or Magento 2, is different and each one requires a different approach. We offer customized support based on your store’s needs. Get in touch with us and we can determine together what is best suited for you.